- Strategic Balance Scorecard
- Management By Objectives - MBO
- Project Management and Process Management
- Improving the efficiency and productivity of the organization (Performance Management)
- Development of organizational culture
- Design of a communication system
- Business Plans and Feasibility Study
- Crisis Management
- Implementation of controlling
Strategic Scorecard: a tool to implement corporate objectives - the organization's strategy to be implemented effectively, it is necessary the transformation for its operational activities of the organization. Therefore the strategy should be written out in series of operational objectives and further in tasks, which implementation will directly contribute to achieving strategic objectives and overarching objectives, and thereby, to the approximation of the company to a defined vision. To assist in the efficient management of the company's objectives we use the following tools:
- Balance Scorecard – BSC
- Management By Objective – MBO
- Identification of Key Factors of Success,
- Verification or establishing of the Mission, Vision, Values of the company and on this basis the Strategic Objectives,
- Establishing measures of Strategic Objectives s and their values and writing out to them specific objectives (milestones) with the help of Strategic Scorecard (BSC), set priorities.
- Cascading of the BSC to lower levels, until the individual employee who gets their objectives in the form of Individual Performance Plan (IPP),
- Combining into logical whole IPP and BSC,
- Development of budgetary achievement of the of objectives,
- Adaptation of motivation system to objectives,
- Controlling audit.
Management by Objectives and use of BSC - the most common mistakes:
- omission of identification of Key Success Factors,
- no reference to the Mission, Vision, Values of the company,
- excessive number of strategic objectives and/or indicators,
- absence or poor cause and effect relationship between strategic objectives and their indicators,
- failure to set priorities,
- absence of communication of the Mission, Vision and strategy to employees,
- absence of effective linkage of BSC and MBO system with the operation of the company and its employees,
- absence of connection between the BSC incentive system and MBO incentive system,
- too frequent modification of indicators,
- absence of up-to-date monitoring and periodic review.
Management by Objectives: a tool to implement corporate objectives – so that the organization's strategy can be implemented effectively, it is necessary the transformation of its operational activities of the organization. The strategy should therefore be set in a number of series of operational objectives and further tasks, which will directly contribute to achieving strategic objectives and overarching objectives, and thus, to the approximation of the company to a defined vision. To assist in the efficient management of the company's objectives we use the following tools:
- Balance Scorecard – BSC
- Management By Objective – MBO.
These tools help to translate strategy into objectives of each employee and monitor progress in achieving them. Thanks to BSC and MBO, comes into existence a clear strategic plan, in which visible is linking of each strategic objective with the financial performance of company. BSC also enables you communication of strategies to all levels of the organization, which affects the growth of employee motivation. Strategic Scorecard is one of the most efficient, integrated processes for establishing, monitoring and measurement of achievement of the objectives, so as the organization and individual employees. The essence of MBO is to set (together with employees of all levels), sub-targets, indicators and targets that result from the company's strategic objectives and lead to their implementation. And the basis for the effective functioning of MBO is to engage employees and appropriate motivate them to the implementation of jointly agreed actions. Whereas the tool through which the in the clear and simple way the management can communicate objectives and monitor their implementation, is mentioned Strategic Scorecard. The main steps of BSC and MBO are:
- Identification of Key Factors of Success,
- Verification or establishing of the Mission, Vision, Values of the company and on this basis the Strategic Objectives,
- Establishing measures of Strategic Objectives and their values and writing out to them specific objectives (milestones) with the help of Strategic Scorecard (BSC), set priorities.
- Cascading of the BSC to lower levels, until the individual employee who gets their objectives in the form of Individual Performance Plan (IPP),
- Combining into logical whole IPP and BSC,
- Development of budgetary achievement of the of objectives,
- Adaptation of motivation system to objectives,
- Controlling audit.
Management by Objectives and use of BSC - the most common mistakes:
- omission of identification of Key Success Factors,
- no reference to the Mission, Vision, Values of the company,
- excessive number of strategic objectives and/or indicators,
- absence or poor cause and effect relationship between strategic objectives and their indicators,
- failure to set priorities,
- absence of communication of the Mission, Vision and strategy to employees,
- absence of effective linkage of BSC and MBO system with the operation of the company and its employees,
- absence of connection between the BSC incentive system and MBO incentive system,
- too frequent modification of indicators,
- absence of up-to-date monitoring and periodic review
Project Management and Process Management: is a collection of activities performed in order to effectively achieve general objectives and intermediate objectives in a finite time, simultaneously neutralizing the impact of existing restrictions and risks. For many companies, the project means "the undertaking involving people and money to activities that in the closest term will not generate revenue." However, it is necessary to remember that projects have to result in increased profits in the future. Commonly taught methods, tools and techniques of project management are derived from the solutions practiced by the design companies which used in the wrong organizational context, lead to difficulties in practical project management: which results in unrealistic schedules, work accumulation of work for the critical resources and difficulties in determining the costs and benefits from the project. The management process of the project in the organizations "organized operationally" must take into account the different priorities, other resource management principles and project financing. We offer support of companies in the management of implementation project in the following areas:
- definition and decomposition of the project,
- planning of the project (tasks prioritization, schedule development, planning of the necessary resources to perform the tasks),
- management of the implementation,
- risk management,
- management of change;
- management of communication and reporting.
Process management and optimization (improvement)of processes constitutes the higher level of organization development. It is oriented to the real cost reductions, efficiency improvements, which objective is to ensure the steady growth of the organization value. Such understanding of management processes of the organization includes reidentification and streamlining of internal processes and identification and streamlining of external processes. Simple Solution supports Clients in implementing business process management, their modeling and optimization, until construction based on organization processes through:
- review of processes at the angle of creating values for Customer,
- conduct of the redefinition of basic business processes of the organization,
- redefinition of the organizational structure from function to procedural,
- identification of the responsibility for the processes,
- review and allocation of resources,
- implementation of changes and participation in the management of changes,
- verification of the effectiveness of implementation
Improving the efficiency and productivity of the organization: transferring directly into her ability to take the competition on the market. By contrast the ability to obtain and maintain durable competitive advantage forces the companies to the necessity of continuous innovation and exploration of new solutions, such product as well as organizational. To effectively manage the company's objectives and improve operational efficiency, it is worth excepting: Management By Objectives (MBO), Balanced Scorecard (BSC) to apply the so-called Operational Excellence System (OES). Due to SDO it is possible to implement the principles of continuous learning and improvement through the exchange of experience on the basis of Kaizen, the implementation of the basic tools of Lean Management and implementation of improvement system with the use of Six Sigma Methodology. Simple Solution offers consulting in the area of effective organization of the company with the use of the following tools and methods:
- World Class Manufacturing,
- Kaizen,
- Lean management,
- Six Sigma.
Improving the efficiency of the company - the most common mistakes:
- incorrect assessment of the causes of decline in efficiency,
- excessive attachment to the existing solutions,
- absence of reference to Mission, Vision, Values of the Company,
- failure to set priorities,
- absence of links with the motivation system,
- absence of ongoing monitoring and periodic review,
- negligence of ingrained changes in the organizational culture of the company.
Shaping the organizational culture: to improve the functioning of the company and increase its efficiency an effect has appropriate organizational culture. Planned and consistently built organizational culture determines lasting efficiency improvements, providing to the company long-term competitive advantage and business effectiveness. Proper organizational culture constitutes condition for improvement of the organization in a forcefully changing environment. Within our consulting services we help to build new organizational culture, or expand the current organizational culture, which will support the implementation of strategies and affect the steady improvement in the efficiency of workers. We help to transform the value declared in the Mission and Vision of the company into standards, norms and attitudes of employees as well as managerial staff. This is usually associated with the modification of behavior, way of thinking, way of solving the problem, types of leadership as well as types of cooperation. The next stages of action are:
- analysis of the current organizational culture: assessment of strengths and weaknesses of the organization,
- identifying of the demanding modification areas,
- design of the target organizational culture,
- verification of the target organizational culture through the study of employees satisfaction.
Communication system design: a well-planned flow of relevant information is much cheaper than buying and implementing corrective actions and tools at the moment when the project due to poor communication fails. Why? Since the informed employee works better, more efficiently and feel safer. A good flow of information is the key to the success of the company. To the most important objectives of an effective internal communication belong the development of proper relationship between employees and the company as well as influencing on the specific attitudes of staff towards all aspects of business. Effective communication system allows the effective communication of the mission, vision, values and strategic objectives of the company, simplifies motivation and proper identification and planning of employees skills. Appropriate and efficient flow of information outside the company has primary importance for its effective functioning, especially for building strong and stable relationships with clients and contractors. In many companies in the world, achieving global success, communication is embedded in the fundamental points of corporate strategy. Simple Solution's actions in this area include analysis of information flow inside and outside, along with recommendations for modification concerning communication channels, which in the division into successive stages looks as follows:
- audit of the current system of communication within the company,
- formulation of the concept of a communication system improvements,
- selection of appropriate tools for internal and external communication,
- establishing appropriate procedures for the flow of information,
- designing of appropriate solutions and development of a plan,
- implementation of solutions.
Business Plans and Feasibility Study: if a company wants to succeed today, it should become more flexible, having the ability to adapt to the changing environmental conditions. Constant renewal of the firm should happen on the basis of long-term planning of its development. Planning of the company's development to generally speaking process of making deliberate decisions based on collected data and information about the situation of the market and the company. It is the creation of the Business Plan of the development of company. The essence of planning is to identify the future and tasks and resources necessary for achieving the established objectives. Without a good plan, the company has much less chance for market success. Why? Because a good business plan is like a map which step by step will show the way to the objective, that is success of the company. The better the business plan, the greater the chances of success are. Business Plan is an essential tool in managing of the development of the company. It is a form of detailed project presentation of development defining why and how the company can achieve its complex objectives. It is an essential document in all negotiations with future partners, investors or partners, as well as with banks and institutions granting subsidies. Feasibility study shows, after considering various options, applications in all key issues included in the draft. Applications include the pros and cons of the project, determine the chance of its implementation. It is economic development, and its aim is to analyze the performance of investment profitability. Our consultants are developing for our customers:
- Business Plans for start-ups,
- Business Plans for new business initiatives in the company,
- Business Plans to obtain a bank loan,
- Business Plans to raise funds from European funds,
- Business Plans for a strategic investor.
Crisis Management: crisis is the most difficult moment of economy and organization, mainly because of the difficulty, or rather lack of skills in his prediction and because of the disorders and uncertainty which it involves. The encounter with the crisis forces us to seek new strategies and methods of proceedings, but also causes frustration among managers caused by falling assessment of their actions. It is easier to manage a prosperous company, than an organization in crisis. Hence, knowledge, experience and skills about crisis issues in the enterprise, its essence and crisis diagnosis, choice of strategies for dealing with the crisis and studding skills appropriate for the use of methods and tools to combat it are becoming more essential. Our consultants, as people with years of experience, willing to support Client in the process of crisis management, by:
- identifying the causes of the crisis,
- assessment of external and internal factors relating to current condition, the development potential of the company as well as the opportunities and threats,
- measurement of the intensity of the symptoms of the crisis,
- financial assessment of the risk,
- analysis of the course of crisis,
- definition of strategies of crisis management,
- definition of the tasks of Public Relations in times of crisis,
- identifying the methods of restructuring,
- designing an early diagnosis system of the crisis.
Crisis Management - the most common mistakes:
- incorrect identification of the causes of the crisis,
- disregard of the crisis symptoms,
- erroneous diagnosis of external and internal factors,
- the lack of information inside and outside the company,
- incorrect determination of the methods of restructuring.
Implementation of controlling: in order to the company be effective it should be exactly determined combination of factors of production, human factors, technological and financial factors. The introduction of management accounting in the company, creating centers of responsibility, the introduction of new procedures for planning and control performance, in other words, the implementation of the controlling, can help in that. Simple Solution offers consulting in implementation of controlling, which consists of:
- measures of cost of the action,
- Strategic Planning,
- budgeting (with particular emphasis on cash flow planning),
- analysis of deviations,
- Reporting for the Board,
- Strategic Scorecard - BSC (Balance Scorecard - BSC).
Implementation of controlling includes the following phases:
- Preparation – determination of the specific objectives of implementation, its scope and schedule and establishing the composition of project team,
- Diagnosis - analysis of current state planning and control system in the company and to presentation of the desired state,
- Implementation - creating a controlling model for the company and its actual implementation,
- Testing - verification of the correctness of the controlling system operation in the company,
- Closing of the project - summary of the works and evaluation of the results of the controlling system implementation in the enterprise and formulating recommendations for further development of the system.
Benefits:
- Improvement of business performance,
- The opportunity to observe and verify the company's expenses,
- Current information on the effectiveness of conducted actions,
- Optimal pricing policy,
- Information on customer profitability,
- Improvement of efficiency in achieving the objectives.
